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FAQ's

Frequently Asked Questions

Find answers to common questions about our web design services, pricing, and process. Still have questions? We're happy to help - just reach out.

  • Our monthly subscription plans require a 12-month minimum commitment. After that, it becomes month-to-month and you can cancel anytime. The website remains our property if you cancel since it's part of our subscription service.

  • Early termination requires paying the remainder of the 12-month commitment. This helps us invest proper time and resources into each project while maintaining fair pricing for all clients.

  • The subscription continues indefinitely after the 12-month minimum. Our ideal partnerships last 5+ years, as this allows us to deliver maximum value while keeping monthly costs affordable for small businesses.

  • No - the website remains our property, but you retain ownership of your domain name and content.

  • You do. Whether you purchased it or we did, domain ownership stays with you even after cancellation.

  • One-time plans saves money long-term but requires larger upfront investment. Monthly subscriptions offer lower initial costs and include ongoing support, making them ideal for businesses preferring predictable expenses and continued service.

  • Invoices include a 7-day grace period. After that, a $25 late fee applies. Multiple missed payments may result in contract termination, with the remaining balance due immediately. We're understanding of temporary difficulties and encourage open communication.

  • We process payments through Stripe's secure payment system and accept all major credit/debit cards. Most clients set up automatic monthly payments for convenience. We don't accept cash, checks, or money orders.

  • If you're not satisfied during the design phase, we'll refund your initial payment. Once development begins, refunds are at our discretion. We aim to ensure complete satisfaction before proceeding with development.

  • Yes - we offer unlimited edits and support for $50/month with a 12-month minimum commitment. This can't be turned on/off monthly; cancellation requires a new 12-month commitment to restart.

  • Most sites are completed in 2-4 weeks, depending on client response time for content and feedback.

  • No - we write custom code for every site. This gives us complete control over performance, security, and user experience.

  • Custom code means faster load times, better security, and no plugin vulnerabilities. Unlike WordPress sites, our static sites have no databases to hack and require no security updates.

  • PageSpeed Scores (0-100) measure your site's performance and user experience. Higher scores mean faster loading times, better user engagement, and improved search rankings. Test your current site against ours at Google's PageSpeed tool to see the difference.

  • There's no guaranteed timeline for top rankings. Be wary of promises about instant results - legitimate SEO takes time. Success depends on your market, competition, and Google's evaluation of your site.

  • Expect 6-12 months to see significant results. New sites need time to build authority with Google, especially when competing against established websites. SEO is a long-term investment that builds value over time.

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Whether you're launching your first website or upgrading an existing one, we're here to make your online presence exceptional. Get the premium web presence your business deserves, starting at $175/month.

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